Frequently Asked Questions

What are your COVID-19 protocols?

As we move forward with our 2022 Season plans, we assure you that the safety of our community, our audiences, and our Vermont neighbors remains our highest priority. With this in mind, we are planning for the following precautions:

 

Proof of vaccination against Covid-19 will be required to attend all open rehearsals and performances; vaccination and ID cards will be checked at the door.

• All audience members will be required to wear masks in the hall.

• At this time, to maintain some social distancing, we are making only about half of the seats at each concert available for sale. If conditions this spring and summer permit, we will increase this number.

• All seating will be unreserved and distanced from the stage.

• Audience members will not be permitted to enter the green room backstage after the concerts.

 

Despite these efforts, all indoor gatherings during the pandemic pose health risks. We expect that you and everyone who attends our events are aware and accepting of these risks. We will continue to comply with CDC and state guidelines, and we will keep you informed of any changes to our protocols in the months ahead. Should there be an unexpected spike in the virus this summer and we cannot proceed with our performances, we will offer you a full refund for your ticket purchase.

Where are your concerts held?

Marlboro Music is located amidst the green mountains of southeastern Vermont on the beautiful Potash Hill campus in the town of Marlboro. Performances take place in 642-seat Persons Auditorium, located at 2472 South Rd., Marlboro, VT 05344. For directions and transportation options, please click here.

How much do tickets cost?

For the 2022 Season, all tickets are $30, and seating is general admission (no assigned seats).

Will my tickets be sent to me?

Tickets ordered in March and April will be mailed to patrons during the first week of May and on a rolling basis thereafter.

During the summer, if your order is within 10 days of a concert, we will not mail your tickets – instead, we will hold them at “will call” to be picked up prior to the concert. You may also leave a note during checkout regarding specific requests for mailing or not mailing your tickets.

Where can I find concert programs and artists?

Concert programs and performing artists are determined approximately one week before each concert and are announced via email, Facebook, and on our website. Join our email list to receive summer concert program announcements and a complimentary live concert recording each month from the Marlboro archives.

Are discounted tickets available?

When we are at full capacity, group discounts are typically available for groups of 10 or more, and student discounts are available for some concerts. Please contact our box office for information.

Can I return tickets if my plans change?

We regret that refunds for returned tickets are not possible. However, unused tickets are gratefully accepted for resale to benefit the Annual Fund Drive (tax-deductible receipt provided). We’re also happy to exchange tickets for another event, subject to availability.

When is the box office open?

During the summer, our box office in Persons Auditorium is open one hour before performances and:

  • Weekdays and Saturday: 9 am to 1 pm and 2 pm to 5 pm
  • Sunday: 9 am to 12:30 pm

When should I arrive at the concert?

Persons Auditorium opens one hour before the performance. Doors to the concert hall open 30 minutes prior to the performance.

Can everyone attend open rehearsals?

Yes, all visitors are welcome to attend open rehearsals in the Persons Auditorium. Open rehearsal schedules for a given week are available starting on Monday of each week on our website or by calling 802-254-2394. Admission is free, and no tickets are required. Please note that proof of vaccination against Covid-19 is required to attend all open rehearsals; vaccination and ID cards will be checked at the door.

Are facilities at Marlboro accessible?

Yes. Marlboro Music welcomes all visitors and strives to make the performances and facilities accessible to everyone. The concert hall has wheelchair-accessible locations where patrons can remain in their wheelchairs or transfer to seats. Patrons who cannot or do not wish to transfer from their wheelchairs to a seat should request wheelchair-seat locations when ordering tickets. Ushers are available to assist patrons in getting from the lobby to their seats or wheelchair-seat locations. The entrance to the auditorium is accessible, and an accessible restroom is located in the lobby.

Persons Auditorium is also equipped with a hearing aid induction loop, which dramatically improves sound quality for listeners with hearing aids.

Is Persons Auditorium air conditioned?

Yes, a geothermal air conditioning system was installed in the concert hall in 2014.

Is food and drink available?

Sorry, but there is no food or drink available on campus during concerts and open rehearsals. Please explore the Plan Your Visit section of our website for a list of local restaurants.

Where do I park?

Parking is available in the field above Persons Auditorium. Attendants will direct you when you arrive. A limited number of handicapped parking spaces are located on the circle immediately in front of the auditorium. You may also drop off members of your party on the circle (near the auditorium entrance) before proceeding to park. Please feel free to contact us with any questions regarding parking or accessibility.

What do I wear?

Whatever you want! There’s no dress code at our concerts. We just want you to be comfortable and enjoy the music. Because the hall is air conditioned prior to concerts, we suggest wearing layers.

How long is a concert?

Concert programs typically run between an hour and a half and two hours, including one 15-minute intermission. Program lengths can vary, though, so check the preview notes on our website for the most precise timings.

What if I’m late?

Latecomers are admitted to the hall between pieces but not between movements, although you can hear the music in the lobby while you wait to enter.

When do I applaud?

Applause is generally reserved for the conclusion of a piece so as not to disturb the concentration of the artists. When you’re blown away by a performance, by all means go wild!

Can I use my phone?

No one likes phones ringing or making other noises during the performance, so we ask that you silence yours before the performance starts. We do encourage you to share your experience with others, though, so feel free to check in on Facebook or snap an Instagram shot before the performance—just make sure your phone is on silent during the concert out of consideration for the artists and audience.

How can I get a brochure?

To join our mailing list and to request a ticket brochure, click here or e-mail your full name and address to info@marlboromusic.org.

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